Communication Consent Policy
Metropolitan Mortgage Corporation (NMLS #227722) – How and why we may contact you
How We May Communicate With You
We may contact you using any of the following methods:
- Telephone (including voicemail)
- Text message / SMS
- U.S. mail
- In-person visits (by appointment)
Some communications may be sent through multiple channels for your convenience and to ensure you receive important updates about your inquiry or loan application.
Consent to Receive Calls & Text Messages
These communications may include:
- Responses to your inquiries
- Loan status updates
- Pre-approval or rate quote information
- Marketing and promotional offers
Message frequency varies. Message and data rates may apply from your carrier.
How to Opt Out or Get Help
You may opt out of SMS/text messaging at any time:
- Reply STOP to any text message from us
- Reply HELP for assistance
- Contact us directly at admin@emetropolitan.com
Opting out of text messages does not affect our ability to contact you by phone, email, or mail regarding an existing loan application or transaction.
Confidentiality
All communications are intended solely for you or individuals you have authorized to act on your behalf. Please do not forward sensitive information unless using secure methods.
Privacy & Security
Your personal information is protected in accordance with our Privacy Policy. We never sell your contact information to third parties for marketing purposes.